Here you can find a list of the BP health care providers. Keep in mind that you may not be eligible to participate in benefits offered by all of the providers listed below. For more information on benefits you are eligible to participate in, see the Employee Benefits Handbook

Use these resources to contact a health care provider.

LifeBenefits network

Online:

Online Provider Directories at the BP Benefits Center at:

BP Benefits Center at Hewitt

By phone:

BP Benefits Center at Hewitt:

• Within the U.S.: 1-800-890-4100. At the main menu say “BP Benefits Center.”
• Outside the U.S.: +1-847-883-0469.

Advocacy Service

You may contact the Advocacy Service through the BP Benefits Center by phone:

• Within the U.S.: 1-800-890-4100. At the main menu say "BP Benefits Center."
• Outside the U.S.: +1-847-883-0469.

Aetna

Aetna Navigator

BP's custom DocFind website

By phone:

• Within the U.S.: 1-866-436-2606.
• Outside the U.S.: Dial the AT&T access number of the country you are in. When prompted, dial 1-866-436-2606.

• Aetna 24-Hour Nurseline: 1-800-556-1555.

Claims — Medical expenses incurred with out-of-network providers:

Aetna
P.O. Box 14586
Lexington, KY 40512-4586

Prescription Drug Program: Express Scripts, Inc.

Online:

Express Scripts, Inc.

By phone:

Within the U.S.:
• 1-800-451-6245 (Claims)
• 1-800-216-6506 (Customer service)

Mail Orders — Send mail-order forms to:

Express Scripts, Inc.
P.O. Box 52007
Phoenix, AZ 85072-2007

Claims — Send retail pharmacy claims to:

Express Scripts, Inc.
Attn: STD Accounts
P.O. Box 66583
St. Louis, MO 63166-6583

Behavioral Health Services: Aetna

Online:

Aetna Navigator

BP's custom DocFind website

By phone:

• Within the U.S.: 1-866-436-2606.
• Outside the U.S.: Dial the AT&T access number of the country you are in. When prompted, dial 1-866-436-2606.

Claims — Medical expenses incurred with out-of-network providers:

Aetna
P.O. Box 14586
Lexington, KY 40512-4586

HMO Listing

A listing of Health Maintenance Organizations

BP Dental Plan: MetLife

Group number: 2630000

Online:

MetLife

By phone:

• Within the U.S.: 1-800-451-3258.
• Outside the U.S.: 1-800-942-085.

Claims — Send claims for dental expenses incurred with out-of-network dentists to:

MetLife Dental Claims
P.O. Box 981282
El Paso, TX 79998-1282

Dental Health Maintenance Organization (DHMO): CIGNA Dental Health

Online:

CIGNA Dental Health

By phone:

1-800-367-1037

Vision Plan: VSP

Online:

VSP

By phone:

• Within the U.S.: 1-800-877-7195.
• Outside the U.S.: +1-916-635-737.

Claims — Send claims for vision expenses incurred with out-of-network providers to:

Vision Service Plan
Attn: Out-of-Network Provider Claims
P.O. Box 997105
Sacramento, CA 95899-7105

Print this page