3. Ordering of Awards
While it is expected you will select your award as soon as you receive the award brochure, award orders must be placed within three (3) months of your respective anniversary or retirement date. If you do not order during this three (3) month period, a pre-selected default gift (a clock) will be mailed to you. Within ninety (90) days of receipt of the clock, you may return and exchange the default clock for a different gift commensurate with your level of service or retirement gift category. After the ninety (90) days you may only return the default clock for a same of similar item if the pre-selected clock is defective.
If you have received your package and have questions regarding the ordering process, contact Michael C. Fina at 1-800-573-7743 or send an email to bp@mcfina.com.