Teladoc provides you with 24/7 telephonic access to a national network of U.S. board-certified doctors when enrolled in an Aetna medical plan. There is no additional cost to you for this service.

You can call a physician from anywhere — home, work or on the road. Teladoc doctors diagnose non-emergency medical problems, recommend treatment, and can even call in any necessary prescription(s) to your pharmacy.

Teladoc is intended to treat minor non-emergency conditions such as:
  • Respiratory infections
  • Ear infections
  • Urinary tract infections
  • Allergies
  • Colds and flu
  • Sore throat

How to use Teladoc

  1. Set up an account via
  2. Complete your medical history.
  3. Request a consultation and a U.S. board-certified physician will call you back within one hour.
  4. Pay online. Teladoc visits generally cost less than a regular office visit. Check the Teladoc website for current rates.
Teladoc is available beginning April 1, 2016 to those enrolled in an Aetna medical plan.

Publication date: April 2021


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