Commuter benefit

The Aetna Commuter Benefit (ACB) allows you to pay for certain work-related transportation expenses via convenient pre-tax payroll deductions.

You can also find out more about the Aetna Commuter Benefit by contacting the Aetna Concierge at 1-866-436-2606.

You may elect to contribute to one or both of the following options:

Parking benefit
Transit benefit
You can contribute up to $260 per month on a pre-tax basis to be used for:
  • Qualified parking expenses at or near your work site.
  • Qualified parking expenses at a facility from which you commute to work, either by mass transit, qualifying commuter highway vehicles or carpools. It does not include parking at or near your home.
You can contribute up to $260 per month on a pre-tax basis to be used for:
  • Purchase passes or vouchers on a tax-free basis to cover the cost of traveling to and from work via mass transit including subway, train or bus.
  • Vanpool costs, if all of the following apply:
    • The vehicle seats at least six passengers in addition to the driver.
    • At least 80% of the vehicle’s mileage is used to transport employees to/from work.
    • At least half of the vehicle's seating capacity is occupied by employees.

Unlike the HCFSA and DCSA, the Commuter Benefit is a pre-paid benefit. Here’s how to participate:

  • Visit www.aetnacommuterhub.com to register (see below) and then to place your order for eligible transit and/or parking passes/vouchers. Orders must be entered by the 10th of each month for the following benefit period. For example, to receive an order for use in January, you must place your order before December 10th. Changes must be made online before the cut-off date of the 10th of the month for the following benefit month.
  • There is a recurring set-up option that will allow your order to be sent automatically to you each month.
  • The cost is deducted from your paycheck before taxes are calculated and withheld. The amounts due will be deducted from your paycheck in the month prior to an order. For example, the February payroll deduction will allow you to get Commuter Checks for the following March. You cannot receive cash back for the difference when redeeming Commuter Checks or other vouchers. Commuter Checks are good for thirteen months and will not be refunded, replaced or exchanged when lost, stolen, damaged or expired.
  • Your transit and/or parking passes/vouchers are sent to you in the mail. You should receive your order no later than the 25th of the month.
  • Aetna Commuter Benefit will only refund one order per year in the event your order is not received in the mail. To apply for a refund, complete the claim form, which may be accessed at www.aetnacommuterhub.com, and submit a receipt for a transit pass or fare media product of equal or greater value than your order in the same benefit month.
  • Transit pass items must be ordered separately. For example, if you choose to order a transit pass (such as Muni, or BART) and a Commuter Check for the balance of your order, each of these products must be ordered separately.

How to register

  1. Go to www.aetnacommuterhub.com.
  2. From the main landing page, select Register from the menu.
  3. To register, you will need the following information as maintained in BP's records: First name, last name, ZIP Code and Company ID number 476751010000.
  4. After entering this data, you will advance to another page where you are asked to enter your BP email address as your user name and to create a password of at least six characters. This address will be used to contact you and to send you email reminders.

Note: A valid BP email address is required before a registration will be processed.

 

Publication date: April 2018

 

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